We keep payments simple and predictable. All projects at Squareshot are paid upfront. Once your brief is confirmed and your payment is completed, we move your project into production.
If you’d like to understand exactly when payment is requested depending on your project type, you can review this article.
How you can pay
We use Stripe to send secure payment requests. That gives you access to a wide range of payment options, including:
Credit and debit cards
Apple Pay
Cash App Pay
ACH Direct Debit
Bank transfers (where supported)
Prefer a traditional bank transfer? We can share our direct bank details upon request.
Working with procurement platforms
If your company operates through a procurement or finance platform, we can align with that flow for ongoing or higher-volume collaborations. We’ve previously supported payments through platforms such as:
Bill.com
Coupa
Settle.com
If this applies to you, let your Account Manager know early in the process so we can set it up smoothly.
A quick note on timing
Production begins once payment is confirmed. Your turnaround time is set after payment based on your project type.
If additional items or scope changes are added later, they’re handled as a separate project so everything stays clear and organized.
Here’s how we support you throughout the project
We build our process around clarity and alignment — so you feel confident from brief to final delivery.
Revisions and reshoots, when needed
If something differs from the direction approved in your brief, we provide edits or reshoots in line with our Revision Policy. The goal is simple: the final result should reflect what was agreed on.Kick-off calls for alignment
In addition to the written brief, we offer kick-off calls to walk through expectations, references, and edge cases. This helps prevent misinterpretation before production begins.On-shoot approvals (per-hour projects)
For per-hour shoots, you can join live during production to review angles, lighting, and styling in real time. This is ideal when hands-on guidance or quick feedback is important.Open revision flow instead of refunds
While we don’t offer refunds for completed services, we keep the revision process active to reach the intended outcome. Clear alignment before the project starts is key — and we’re here to make sure that alignment happens.
Need to align on payment or process details? Connect with your Account Manager or reach out to us at [email protected] to ensure a seamless start.