The process and stages vary depending on Project type ("Per-image" or "Per-hour") and Shoot type (Product, Catalog, Creative, or Model).
For a deeper look at how our services are structured, check out this article.
PROCESSES
Note: All business day ranges mentioned are averages — some stages may be completed faster or take longer depending on the project.
(Per-image) Product shoot
(Per-image) Product shoot
Brief confirmation (Days 1-2)
Day 1: Brief submission
Here, you’ll complete your shot list, clarify preferences, and upload references to help us fully understand your vision.
Day 2: Kickoff call (Optional)
A quick call with our Lead Photographer and Remote Producer to align expectations, clarify the brief, and ensure a smooth start.
Day 2: Proposal approval
We’ll send over a project proposal with pricing and scope. Once approved, we’ll move into pre-production.
Item delivery (Days 3-6)
Days 3-6: Delivery/drop-off
Ship your products to one of our Studios. We'll provide the address and receiving instructions. If you're local, drop off your products at our studio during business hours:Day 6: Delivery processing
Once received, we inspect and log your items to confirm everything aligns with the details confirmed in Brief and is ready for production.
Payment processing (Days 6-7)
Days 6-7: Invoicing
You’ll receive the invoice based on the approved proposal and any additions.
Day 7: Payment
Once you pay, we’ll move to the shooting stage the next business day.
Production (Days 8-15)
Based on your brief, we're preparing scenes, props, lighting, and other elements.
Days 8-11: Photoshoot
The shoot is underway. Our team captures the agreed visuals with precision and care.
Days 11-15: Retouching
Selected images are edited to meet pre-approved visual goals.
Final approval (Days 15-17)
You review the retouched images and provide feedback or approval for delivery.
Product return (Days 17-18)
Your items are being prepared for return to you.
Day 17: Return request
Please request a return via the Client Portal and let us know how and where you’d like your products returned. Return optionsDays 17-18: Return shipment
Your items are shipped back per your return instructions. Tracking details will be shared.
(Per-hour) Catalog & Creative shoot
(Per-hour) Catalog & Creative shoot
Brief confirmation (Days 1-3)
Day 1: Brief submission
Here, you’ll complete your shot list, clarify preferences, and upload references to help us fully understand your vision.
Day 2: Kickoff call (Optional)
A quick call with our Lead Photographer and Remote Producer to align expectations, clarify the brief, and ensure a smooth start.
Day 2-3: Proposal approval
We’ll send over a project proposal with pricing and scope. Once approved, we’ll move into pre-production.
Soft hold on shoot date (Day 3)
We temporarily reserve a shoot date while pre-production details are being finalized.
Item delivery (Days 4-7)
Days 4-7: Delivery/drop-off
Ship your products to one of our Studios. We'll provide the address and receiving instructions. If you're local, drop off your products at our studio during business hours:Day 7: Delivery processing
Once received, we inspect and log your items to confirm everything aligns with the details confirmed in Brief and is ready for production.
Payment & Scheduling (Day 7)
To lock in your shoot date, payment must be made in full. Once we receive it, we'll confirm the schedule.
Day 7: Invoicing
You’ll receive the invoice based on the approved proposal and any additions.
Day 7: Payment
Once payment is made, we’ll finalize your shoot date and complete the pre-production steps.
Day 7: Shoot date confirmation
Your shoot date is officially confirmed. All prep work is now underway.
Awaiting shoot (Days 8-10)
We're in the queue for production. All assets and planning are ready to go.
Production (Days 11-15)
Based on your brief, we're preparing scenes, props, lighting, and other elements.
Day 11: Photoshoot
The shoot is underway. Our team captures the agreed visuals with precision and care.
Day 11: Image selection
You’ll review unedited images and select your favorites for final retouching.
Days 12-15: Retouching
Selected images are edited to meet pre-approved visual goals.
Final approval (Days 15-17)
You review the retouched images and provide feedback or approval for delivery.
Product return (Days 17-18)
Your items are being prepared for return to you.
Day 17: Return request
Please request a return via the Client Portal and let us know how and where you’d like your products returned. Return options
Days 17-18: Return shipment
Your items are shipped back per your return instructions. Tracking details will be shared.
(Per-image/Per-hour) Model shoot
(Per-image/Per-hour) Model shoot
Brief confirmation (Days 1-3)
Day 1: Brief submission
Here, you’ll complete your shot list, clarify preferences, and upload references to help us fully understand your vision.
Day 2: Kickoff call (Optional)
A quick call with our Lead Photographer and Remote Producer to align expectations, clarify the brief, and ensure a smooth start.
Day 2-3: Proposal approval
We’ll send over a project proposal with pricing and scope. Once approved, we’ll move into pre-production.
Casting (Days 4-6)
We source and propose models that match your brand. You’ll review and confirm the casting or initiate the next round. Learn more about castings.
Soft hold on shoot date (Day 6)
We temporarily reserve a shoot date while pre-production details are being finalized.
Item delivery (Days 7-10)
*For model projects, item delivery is optional — products can be brought directly to the shoot and picked up the same day. However, prior approval from our team is required for this option.
Days 7-10: Delivery/drop-off
Ship your products to one of our Studios. We'll provide the address and receiving instructions. If you're local, drop off your products at our studio during business hours:Day 10: Delivery processing
Once received, we inspect and log your items to confirm everything aligns with the details confirmed in Brief and is ready for production.
Outfit confirmation (Days 11-13)
*This stage is optional and takes place only if requested by the client.
Day 13: Outfit sourcing
Our stylist sources outfits based on your brief or creative direction and then shares their selections with you for approval.
Days 12-13: Fitting
We try on selected outfits with models to ensure the right fit and look before the shoot.
Payment & Scheduling (Day 13)
To lock in your shoot date, payment must be made in full. Once we receive it, we'll confirm the schedule.
Day 13: Invoicing
You’ll receive the invoice based on the approved proposal and any additions.
Day 13: Payment
Once payment is made, we’ll finalize your shoot date and complete the pre-production steps.
Day 13: Shoot date confirmation
Your shoot date is officially confirmed. All prep work is now underway.
Awaiting shoot (Days 14-16)
We're in the queue for production. All assets and planning are ready to go.
Production (Days 17-21)
Based on your brief, we're preparing scenes, props, lighting, and other elements.
Day 17: Photoshoot
The shoot is underway. Our team captures the agreed visuals with precision and care.
Day 17: Image selection
You’ll review unedited images and select your favorites for final retouching.
Days 18-21: Retouching
Selected images are edited to meet pre-approved visual goals.
Final approval (Days 21-23)
You review the retouched images and provide feedback or approval for delivery.
Product return (Days 23-24)
Your items are being prepared for return to you (if applicable).
Day 23: Return request
Please request a return via the Client Portal and let us know how and where you’d like your products returned. Return options
Days 23-24: Return shipment
Your items are shipped back per your return instructions. Tracking details will be shared.
DASHBOARD ACCESS
Our client portal provides you with a single place to manage all of your projects. You can request photo shoots, accept proposals, make payments, review images, manage your membership, get project updates, and many more.
NOTIFICATIONS
Get email and in-app notifications to stay on top of your project – from receiving a proposal to getting your images. Never miss a project update!